Question 1

Why do I need to create an account before registering?

Accepted Answer

Your account is your family's home base. Create it once and you can register any of your players in seconds, sign waivers digitally, see your registration history, and manage everything from one place — no re-typing the same details every season.

Question 2

How do family profiles work?

Accepted Answer

Add each of your players to your family account once — name, age, level. From then on, registering them for a session or camp is just a couple of clicks, and we always have the right info on file to place them correctly.

Question 3

Do I sign a waiver every time?

Accepted Answer

No. Waivers are signed digitally inside your account and kept on file — sign once per player per season and you're set. No more paper forms at the rink.

Question 4

Can I register more than one child at a time?

Accepted Answer

Yes. From your family account you can register multiple players across different sessions and camps in a single checkout.

Question 5

How much do Edge programs cost?

Accepted Answer

Weekly sessions are priced per class and billed for the full session block — the current price for every program is always shown on the schedule page, and camps are priced per week on the camps page. HST is added at checkout.

If your player joins a weekly session partway through, the price is automatically prorated to the classes remaining.

Question 6

Are session and camp registrations refundable?

Accepted Answer

To align with staffing, planning and ice costs, our notice-based policy is: 100% refund with more than 4 weeks' notice 50% refund with 2–4 weeks' notice No refund with less than 14 days' notice For summer camps, we'll try to move your registration to another week if requested and available

Question 7

There's no refund after a camp or session starts?

Accepted Answer

Correct — after the start date of any camp or session there is no refund or credit for missed days or cancellation. Refunds that are issued may be subject to a $50 administration fee.

Question 8

My player is injured or ill — can I get a credit?

Accepted Answer

Yes. A credit may be granted if sickness or injury prevents your skater from participating, with a doctor's note. Credits are added to your family account: they can be used for any player in your family, applied at checkout when you choose, split across registrations with the balance carrying forward, and are valid for 2 years from the date issued.

Question 9

Can my player attend a make-up class for one they missed?

Accepted Answer

We understand schedules change, but we don't offer make-up classes. This keeps instruction quality high, maintains a good student-to-coach ratio, and minimizes disruption to classes — a policy we've held for years.

Question 10

Are waitlists available?

Accepted Answer

Yes. If you join a waitlist, you'll be contacted only if a spot opens up. No payment is required to join a waitlist.

Question 11

I haven't received my confirmation.

Accepted Answer

Confirmations should arrive within 24–48 hours. Please check your spam folder first — if it's still not there, reach out and we'll sort it.

Question 12

Do you allow drop-ins?

Accepted Answer

Drop-ins are posted 1–2 weeks after a session starts, and only for Advanced or Specialty classes that are not sold out (e.g. Elite Edgework, Backwards & Defense, Fast Feet).

There are no drop-ins for PA Day, March Break or Summer camps, or for PS001 Fundamentals, PS101 Intro, PS101 Advanced or PS201 Intro.

Question 13

Do you offer evening skates in the summer?

Accepted Answer

We tried, but found players were tired after a full day at camp (often in the sun), and families didn't want to be in an arena on a nice summer evening. So we focus our summer energy on day camps.

Question 14

What is power skating?

Accepted Answer

Power skating is specialized skating instruction for hockey players — it takes the technique of figure skating (edges, balance, posture, stride mechanics) and applies it at hockey tempo to build speed, power, agility and efficiency on the ice.

Strong skating is the foundation every other hockey skill is built on. At Edge, skating is all we teach — in hockey skates, with sticks and pucks in the lesson — and we've specialized in it in Toronto since 2009.

Question 15

Every hockey program offers power skating — why choose a specialist?

Accepted Answer

There's a time for shooting, passing and stickhandling, and a time to focus purely on skating. We specialize in skating. Our sole focus is improving your player's speed, power, efficiency, agility and balance. Skating is the foundation of hockey — why wouldn't you go to a specialist?

Question 16

What results do you actually get?

Accepted Answer

Across five years of client data we consistently rank 8.5/10 or higher on meeting expectations, and 93% of players increase their speed after a single PS101 session. Clients are extremely likely to recommend us and to sign up again.

We coach in hockey skates and bring the stick and pucks into the lesson — the best of figure-skating technique, delivered in a hockey context.

You've got questions. We've got answers.

Registration & accounts