We are empathetic that schedules change and conflicts occur. As per our policy for the past 6 years, we will not be allowing make-up classes. This is to ensure quality instruction, ensure good student to coach ratio, and minimize disruption to classes.

A credit may be granted if sickness or injury prevents a skater from being able to participate. A doctor’s note will be required.  In the case of Covid, a positive test result will be required. The credit can be redeemed for future sessions. Credit will never expire and can be transferred to another family member.

Further, our clients have told us they believe in our program and in our system (see Testimonials).

Based on 5 years of data collected from our client base, we consistently rank 8.5/10 or higher on meeting expectations as well as clients stating that they are extremely likely to recommend our program and sign up for additional sessions within the next 6 months.

Are waiting lists available?
Yes.  If you register on a waitlist, you will be contacted only if a registration slot becomes available.  No payment is required to be on the waitlist.

A refund will be given, if we are notified 2 weeks prior to the session starting, less $50.00 administration fee. After the start date of any program, there will be no refund or credit for any cancellation.